WHAT ARE MY SHIPPING OPTIONS?
The standard shipping charge is per address and sent via UPS.  Specific shipping costs are provided when you add individual products to your shopping cart.

UPS GROUND DELIVERY provides delivery Monday through Friday, excluding major holidays. Saturday and Sunday do NOT count as business days, and there is NO delivery on Saturdays or Sundays. Orders received Monday thru Friday before 3:00 pm EST will ship in two business days. Rates range from $8.95 to $13.95.

UPS 2 DAY AIR provides 2 business day delivery to any U.S. destination. Business days are Monday through Friday, excluding major holidays. Saturday and Sunday do NOT count as business days and there is NO delivery on Saturdays or Sundays. Orders received Monday thru Friday before 3:00 pm EST will ship in two business days.  Cost is $19.95 per product.

UPS NEXT DAY AIR SAVER provides next business day delivery by 3pm to any U.S. commercial destination and by the end of the day for any residential destination. Business days are Monday through Friday, excluding major holidays. Saturday and Sunday do NOT count as business days and there is NO delivery on Saturdays or Sundays. Orders received Monday thru Friday before 3:00 pm EST will ship in two business days. Cost is $29.95 per product.

AFTER I PLACE MY ORDER, HOW LONG WILL IT TAKE FOR MY GIFT TO SHIP? Orders received Monday thru Friday before 3PM EST will ship in two business days.  For example, if you order your gift on a Monday before 3pm EST, it will ship on Wednesday.  If it is after 3pm EST on a Monday, it will ship on Thursday. We do not ship on Saturdays or Sundays. You may also specify a future arrival date during the checkout process. Your item will arrive on or before the selected date.

WHAT IF UPS DOESN'T DELIVER MY PACKAGE WITHIN THE GUARANTEED TIMEFRAME? In the unlikely event your UPS 2 Day or Next Day order is not received by the guaranteed delivery date, we will refund the shipping charges, minus a $2 boxing fee. This does NOT apply to delays due to weather or delivery attempts that are unsuccessful.

WHAT ABOUT DELIVERING TO AN APARTMENT?  UPS allows its drivers discretion as to whether they will leave a package without a signature at apartment addresses.  This can lead to delivery delays, for which we are not responsible.  One recommendation is to allow your gift to be left with the apartment's leasing office, which you can indicate in the customer comments section at check-out.    

DO YOU DELIVER TO HOSPITAL PATIENTS? No, we do not. Delivery delays are common and we have found it is better to send the gifts to the patient's home.

WHAT IF I PROVIDE YOU WITH AN INCORRECT ADDRESS? Orders sent to a wrong or incomplete address are not guaranteed. UPS charges us a $10 fee to reroute the package to the correct address, which will be subsequently charged to your credit card.

DO YOU SHIP GLOBALLY? We do not currently ship outside of the U.S, except for APO/FPO addresses.

DO YOU SHIP to APO/FPO ADDRESSES? Yes, we can ship your gift to APO/FPO addresses via the US Postal Service Priority Mail.  Time in transit varies depending on the final destination of the package.